If passengers pay high prices to buy water bottles, and packets of chips then call

• May 06, 2023

Many people look for delicious food to pass the time on long-distance trains. What's wrong with eating and drinking instead of looking out the window for hours? Local food is also easily available at various stations. Foods like tea and singara are very popular at railway stations. But when you hear the price of all those foods, it is like eating a lot.

Therefore, keeping in mind the passengers, the railway authorities have introduced new rules. Things may not be very pleasant for food vendors. Sellers often ask for more money than the price of a packet of chips, a bottle of water, or a box of cakes. Railways have many rules to deal with these cases on the train or at the railway station. But many passengers do not know that. Even if you know where to complain, many people cannot understand.

If someone wants more than the printed price, they can complain on the railway helpline number. 139 should be called to complain. Apart from this, passengers can also complain through the railway app. Railways can take strict action against the seller based on the complaint. However, there are several things to keep in mind when filing a complaint. All information about the seller or the product should be given in the complaint. Vendor name, shop name, station name, and plant form number should be mentioned.

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